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Appliance Repair Specialist

2 months ago

Sydney, New South Wales, Australia Veritas Recruitment Full time
Appliance Service Technician

Are you passionate about electrical and mechanical systems? Do you excel in customer service and enjoy tackling technical challenges? We invite you to consider a career as a Field Service Technician with our dynamic team at Veritas Recruitment.

The Role:
  • Service Calls: Visit customers to service and repair appliances, ensuring exceptional customer satisfaction and building strong relationships.
  • Inventory Management: Maintain and manage van stock, ensuring you have the right parts and tools available to complete tasks efficiently.
  • Technical Support: Provide expert technical assistance to customers and support the customer service team, resolving issues promptly and effectively.
  • Administration: Complete essential administrative tasks accurately and promptly, including documentation and record-keeping.
  • Health & Safety: Uphold safety standards by actively participating in safety programs and following safety protocols, ensuring a safe working environment.
Requirements:
  • Strong electrical and mechanical aptitude, with a focus on appliance repairs.
  • Excellent customer interaction skills, with the ability to communicate effectively and build trust with customers.
  • Experience in appliance repairs, with a strong understanding of electrical and mechanical systems.
  • Qualifications:
  • Essential: Disconnect/Reconnect License (VIC/NSW), Restricted or Full Electrical License, Current Driver's License.
  • Desirable: Refrigeration qualifications (ARTIK), Gas qualifications (A Type Gas License), Certificate III in Appliance Servicing.
Why Choose Us:
  • Innovative Environment: Be part of a team that values innovation and continuous improvement, with opportunities to develop new skills and expertise.
  • Professional Growth: Access to training and development opportunities to enhance your skills and advance your career, with a focus on customer service and technical support.
  • Collaborative Culture: Work within a supportive team that values respect, honesty, and productive communication, with a focus on building strong relationships with customers and colleagues.