Equipment Installation and Repair Technician

1 week ago

Perth, Western Australia beBeeFieldService Full time $100,000 - $125,000
Technical Service Specialist

We are seeking an experienced Technical Service Specialist to join our team. This role will be responsible for the installation, maintenance and repair of equipment across Western Australia.

Main Responsibilities:
  • Develop and implement technical service functions for a wide range of equipment
  • Perform installations, preventive maintenance and repairs on equipment
  • Interface with customers via visits, phone or email to provide quality product support
  • Diagnose faults, perform urgent repairs and participate in a rotating weekly after-hours-on call roster
  • Provide applications, user or technical training
  • File product complaints according to company procedures
  • Assist with spare parts inventory management for various products
  • Identify training needs and make recommendations
  • Maintain preventive maintenance and troubleshooting documentation
  • Document and update internal procedures
  • Manage and maintain equipment/spares database file through accurate documentation of movement, tracking and repair statuses
Requirements:
  • Trade Certificate/Technical Certificate/Diploma with strong hands-on technical service experience
  • Restricted Electrical License
  • Experience in troubleshooting, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components
  • Valid driver's license and willingness to travel within New South Wales
  • Flexibility to carry out work duties occasionally beyond ordinary working hours
Preferred Requirements:
  • Full Electrical License is an advantage
  • Able to operate a computer, have an intermediate understanding of DOS and Windows, as well as proficient in Microsoft Office software packages, such as Word, Excel, and PowerPoint
Other Requirements:
  • Visual acuity and manual dexterity are necessary to manipulate tools and equipment to perform essential functions
  • Candidate should possess customer-oriented skills

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