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Lead Shelter Support Specialist
2 weeks ago
We seek a Housing/Shelter Support Worker to provide direct support and services to residents and shelter users.
The ideal candidate will possess strong problem-solving, decision-making, communication, and collaboration skills, as well as the ability to work independently and show initiative and creativity.
This is a part-time position working two 12-hour shifts per week (24 hours/week), Thurs/Fri DAYS (7am to 7pm).
Key Responsibilities:- Assist with resident support plan development and delivery of services.
- Develop rapport and trusting relationships with residents.
- Perform wellness checks and participate in set-up and clean-up of shelter.
- Distribute supplies and meals to residents.
- Assist with activities such as room cleans and application referrals.
- Develop and implement short-term intervention plans.
- Evaluate effectiveness of intervention plans and report on clients' progress.
- Gather information relevant to clients' problems, needs, and risks.
- Plan and conduct basic individual counselling sessions.
- Maintain active files and records, and provide reports to supervisors.
- Use influential techniques to clients resistant to support and intervention.
- Assist with laundry and maintenance tasks as directed.
- Support residents with developing independent life skills.
- Maintain knowledge of laws and legislation affecting residents.
- Utilize de-escalation skills and maintain safe environment.
- Basic computer skills with Microsoft Office Suite.
- Training in non-violent crisis intervention techniques and harm reduction approach.
- Knowledge of community resources and services available to shelter users and residents.
- Ability to work independently and show initiative and creativity.
- Strong problem-solving, decision-making, communication, and collaboration skills.
- Knowledge of and ability to employ behaviour management techniques.
- Ability to work in intense and challenging work environment.
- A competitive hourly wage range from $31.56 to $33.49.
- Comprehensive benefits, including health and dental coverage, after completion of probationary period.
- Opportunities for professional growth and development.
Our organization values diversity and inclusivity, welcoming applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.
