Test Delivery Specialist

2 days ago

Ipswich, South Dakota, Australia beBeeAdministrator Full time

Are you a detail-oriented and organized individual who is passionate about delivering exceptional customer experiences?

We are seeking a skilled Test Centre Administrator to join our team of professionals. As a Test Centre Administrator, you will be responsible for the supervision of exams and the efficient delivery of tests to test takers.

Key Responsibilities:

  • Ensure a welcoming atmosphere for test takers, fostering their comfort and confidence throughout the process.
  • Guard exam security by conducting meticulous checks to maintain a trustworthy testing environment.
  • Verify customer/test taker personal identification documents and explain the exam testing process/rules.
  • Conduct visual & physical security and identity checks on test takers and follow company policies using careful judgment.
  • Champion accessibility by offering support to individuals with special requirements.
  • Invigilate exams and deliver tests efficiently to test takers, following company policies with careful judgment.
  • Set up workstations and equipment flawlessly, ensuring success.
  • Uphold integrity, ensuring tests are supervised impeccably.
  • Troubleshoot technical issues with internal departments to resolve problems promptly.
  • Perform opening and closing procedures at the test centre.
  • Some housekeeping duties include vacuuming floors and sanitizing keyboards/workstations after each test taker finishes their exam/test.

Requirements:

  • Please note that the security clearance requires a current UK, EU or Commonwealth passport with Indefinite Leave to Remain (or equivalent) with a minimum of 1-year validity left on the passport.
  • You must be a UK resident with a minimum of 5 years continuous residence in the UK.
  • High school diploma, GCSE, or local country equivalent.
  • Experience in similar roles is an advantage; however, full training will be given.
  • Customer-facing experience is an advantage.
  • Strong communication and customer service skills.
  • Ability to work under pressure and deal with difficult situations.
  • Strong attention to detail.
  • Team player with basic computer knowledge.
  • Physical agility to stand and walk for 40% of your shift.

Why Work With Us?

At our organization, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to grow and thrive in a dynamic environment, we'd love to hear from you.

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