Presales Product Manager

5 days ago

Sydney, New South Wales, Australia beBeeProduct Full time $90,000 - $120,000
Product Management Lead - Access Control and Intercom

Hikvision is a world-leading IoT solution provider with video as its core competency. Its comprehensive product suite caters to various vertical markets, driven by an extensive R&D workforce.

The Australian business has grown rapidly since 2013, securing a strong market position and brand recognition in the security industry.

About the Role

This key role involves presales and product management of Access Control, Intrusion Detection, and Video Intercom systems in Australia. The ideal candidate will act as a strategic link between headquarters and the local market, driving business growth through product localization, go-to-market planning, and customer-facing activities.

Responsibilities
  • Product Lifecycle Management
    • Manage the end-to-end product lifecycle for Access Control, Intrusion, and Intercom systems.
    • Align the local product roadmap with HQ strategy and Australian market needs.
    • Drive new product introductions, monitor performance, and manage phase-out transitions.
  • Market Analysis and Opportunity Identification
    • Identify market trends, customer behaviour, and industry developments.
    • Collect and analyse client requirements to support product refinement and localisation.
    • Explore and define new product opportunities through market insights and competitive analysis.
    • Collaborate with sales and technical teams to provide presales support, including solution design, feature explanation, and proposal assistance.
    • Assist in customer meetings, technical discussions, and proof-of-concept engagements.
    • Support tender responses and technical documentation preparation.
  • Marketing and Enablement
    • Develop localized marketing materials and product documentation.
    • Organize product launches, webinars, and promotional events to increase market visibility.
    • Deliver product training to internal teams and partners to strengthen product understanding and sales capability.
  • Cross-functional Collaboration
    • Coordinate with HQ R&D, marketing, and supply chain teams to align on product delivery and improvement plans.
    • Gather feedback from local sales and technical teams for product enhancement and future planning.
  • Business Development and Data Analysis
    • Analyse product performance and business data to identify issues and optimisation opportunities.
    • Assist in setting product-related goals, pricing strategies, and business forecasts.
    • Drive the adoption of intelligent access and intercom technologies, aiming to make Hikvision's non-video products mainstream in Australia within 3 years.
Requirements
  • Bachelor's degree or above in Engineering, Electronics, Telecommunications, or related fields.
  • At least 3 years of experience in product management, presales, technical support, or marketing in the security or tech industry.
  • Solid understanding of Access Control, Intercom, or Intrusion systems is preferred.
  • Strong learning ability and desire to grow into a subject matter expert in non-video product lines.
  • Excellent organisational, communication, and problem-solving skills.
  • Fluent in both English and Mandarin (written and spoken).
  • Willingness to travel domestically and occasionally overseas.
Desirable Skills
  • Project management experience and familiarity with product marketing.
  • Competitor analysis, market research, and strategy planning capabilities.
  • Ability to work in a cross-cultural, high-pressure environment with multiple stakeholders.

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