IT Support Professional

2 weeks ago


Brisbane, Queensland, Australia Goodman Fielder Full time

Job Description

We are seeking a skilled IT Support Engineer to join our team at Goodman Fielder. The successful candidate will be responsible for providing technical support to our end-users, ensuring the smooth operation of our computer systems and infrastructure.

The Role

This is a key role within our IT function, and the successful candidate will be responsible for:

  • Installing and maintaining desktop/laptop computer systems to our company standards
  • Managing desktop/laptop device refresh for up to 200 devices annually
  • Conducting site visits as directed by our IT management for projects or service enhancements
  • Collaborating with our business and IT teams on various technology projects, including office and site moves

Requirements

The successful candidate will have:

  • Experience working on a service desk and end-user computer environment involving customer and service desk support
  • Expertise with EUC hardware and software within complex technical environments such as Windows, Office 365, SharePoint, MS Teams, VMWare, Citrix, and cloud-based solutions
  • Excellent technical and customer service skills to build relationships with key stakeholders
  • A solutions-focused mindset with strong attention to detail
  • Legal working rights within Australia

About Us

Goodman Fielder is a leading manufacturer of food and household products in Australia and New Zealand. We are committed to innovation, quality, and customer service, and we are seeking a talented IT Support Engineer to join our team.



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