Proactive IT Solutions Expert

1 week ago

Adelaide, South Australia beBeeit Full time $60,000 - $85,000
Job Title:

IT Support Specialist

Job Description:

We are seeking a highly skilled and proactive IT support specialist to provide exceptional customer service and technical support for end-users.

  • Troubleshoot problems with Windows devices, Microsoft 365 apps, VPN, Wi-Fi, and general network access.
  • Install, configure, and maintain IT equipment, including laptops, monitors, peripherals, mobile devices, printers, and video conferencing systems.
  • Support onboarding and offboarding processes, including provisioning accounts, configuring devices, and granting platform access.
  • Manage user access to business systems and internal platforms, and maintain accurate records of devices, accounts, and entitlements.
Requirements:
  • Bachelor's degree in information technology or a related field.
  • Basic knowledge of Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint).
  • Understanding of cybersecurity fundamentals, including MFA, phishing awareness, and secure data handling.
  • Reliable, proactive, and solution-oriented mindset.
  • Excellent communication skills (verbal and written).
Benefits:
  • Competitive graduate salary package.
  • Opportunities for professional growth within a national technology company.
  • Inclusive and diverse team culture.
Training & Development:
  • On-the-job training and mentorship from senior IT staff.
  • Exposure to a wide range of IT systems and platforms.

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