Administrative Services Director

2 days ago

Mount Isa, Queensland, Australia beBeeOperations Full time $90,000 - $105,000
Job Overview

About the Position:

  • Deliver high-quality branch administration and customer service with meticulous attention to detail, consistency, and thoroughness.
  • Spearhead local Administration teams to optimize productivity and performance in line with business objectives and standards.
  • Elevate branch administration functions to align with operational excellence and KPIs by ensuring all tasks are completed promptly, accurately, and in accordance with guidelines.
  • Leverage leadership skills to mentor, train, and support team members as delegated, including planning and facilitating ongoing professional development to enhance productivity, reduce errors, promote cross-training, maintain morale, mitigate absenteeism, and decrease staff turnover.
  • Foster collaboration with the Branch Manager to identify and resolve any issues, performance gaps, or procedural problems, and contribute meaningfully to process enhancements and improvement initiatives.
  • Dedicate time to addressing in-person customer queries to deliver exceptional customer experiences.
  • Maintain alignment with Team Global Express' quality standards, disciplines, and policies at all times.
  • Ensure compliance with Occupational Health and Safety regulations and take proactive measures to identify and minimize potential risks on an ongoing basis.
  • Attend to additional duties as assigned by Management.
  • Assist with procurement of stationery, uniforms, equipment, and office supplies.

Key Responsibilities:

  • Administration and Customer Service
  • Team Leadership and Development
  • Operational Excellence and Compliance
  • Cross-Functional Collaboration
  • Customer Experience
  • Quality Assurance and Risk Management
  • Procurement and Supply Chain Management

Benefits:

  • Opportunity to grow professionally and personally
  • Collaborative and dynamic work environment
  • Chance to develop leadership and management skills
  • Competitive salary and benefits package

Others:

  • This role is a great fit for individuals seeking a challenging and rewarding career opportunity in administration and leadership.

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