Network Solutions Expert

2 weeks ago

Wangaratta, Victoria, Australia beBeeFieldTechnician Full time $68,000 - $82,000
Senior Field Technician Opportunity

Be the face of our organisation, confidently delivering exceptional customer experiences and skilled technical solutions across a diverse range of communities.

As a Senior Field Technician, you will leverage your interpersonal and technical skills to drive meaningful outcomes, build strong relationships with customers, and contribute to the growth and development of our nation.

Enjoy a dynamic work environment where no two days are alike. Take advantage of a wide variety of work opportunities right across our network, within the homes and businesses of our customers, with a focus on delivering timely, high-quality, and brilliant customer service.

Collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship, and career progression at every step. Deliver end-to-end service to homes and businesses across the nation, from installation to repair and maintenance, witnessing the impact of your work in real-time with every satisfied customer.

About You
  • Extensive experience with copper and fibre network assurance fault finding and installs is required.
  • An ACMA license, preferably with a Cert 3 or Cert 4 in telecommunications, is ideal.
  • Strong communication skills, both written and verbal, are essential.
  • An approachable and caring attitude towards customer service is necessary.
  • A passion for problem-solving and an appetite for challenge are key.

Be available to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required.

Enjoy benefits including discounted gym memberships, device allowances, options for salary sacrificing, an inclusive work culture prioritising balance and wellbeing, and a dedicated and caring team of subject matter experts to train and support you.

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