Digital Marketing Coordinator for Educational Institutions

4 weeks ago

Newcastle, New South Wales, Australia RedefineHR Full time

About the Role

We are seeking a highly motivated Digital Marketing Coordinator to join our team at RedefineHR. As a Digital Marketing Coordinator, you will be responsible for managing the relationships of existing clients, who consist primarily of professional marketing managers of educational facilities.

Key Responsibilities

  • Build and manage clients' campaigns within Google Ads & Meta Business accounts.
  • Act as the main point of contact for a portfolio of clients, building a positive relationship as the representative for the company.
  • Campaign analysis to identify & implement opportunities for campaign improvement as well as communicating these to clients, and managing client expectations.
  • Prepare monthly written and video reports to foster each client's understanding of their digital strategy.
  • Attend fortnightly Zoom calls with clients to maintain a strong client relationship, foster the client's understanding of their digital strategy, and gain any strategic updates required by the client.
  • Analyse analytics to further identify areas of opportunity and utilise conversion rate optimisation tactics to maximise the client's ROI.
  • Educate clients on our SEM and PPC strategy and tactics.
  • Provide an exceptional customer experience for our clients. They are our partners and we want them to feel a million dollars

Requirements

  • Exceptional customer service is #1
  • Excellent communication skills - both written and verbal
  • 1-2 years of agency or digital marketing experience (or similar)
  • Well-rounded knowledge and passion of digital marketing, including SEM, PPC (Google Ads, Meta Ads) and Conversion Rate Optimisation. Or be a personable character with a technical mind who is willing to learn and deep dive into the world of digital marketing.
  • A hunger for learning and enhancing your existing skills.
  • Confident in building relationships leading to high client retention. Our current retention rate is 94%.
  • Highly organised and process-driven.
  • Experience working in the education sector would be incredible
  • Experience in Google Analytics and Google Tag Manager is a huge plus.

What We Offer

  • Generous salary - we want Australia's best talent and reward as such.
  • Extensive training and full support - we take training very seriously and will provide you with training, allocate time for personal development, and do all we can to give you the knowledge and confidence needed for greatness.
  • FLEXIBILITY – We have a job to get done to make a real difference for our clients and their goals. If you can do that in 4 days a week, working from home or varied hours so that you can go for that midday swim we are all ears. Need to pop out for an appointment? Just let us know you'll be out of the office - you don't need our permission.
  • Amazing growth prospects and upward mobility in our niche, growing, family feel agency.
  • School Marketing events – Expo's, Marketing Retreats & Conferences. We aim to have fun building connections and relationships with our clients.
  • Extra leave on your birthday – shouldn't this just be a given?

How to Apply

Please include a cover letter with your application outlining why you think you can add value to the role, and your favorite marketing quote of all time. Also place the word Novaflow at the end of your Cover Letter.

Please note that only shortlisted candidates will be contacted.

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