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Travel Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeGroup Full time $75,000 - $105,000

We are seeking a seasoned travel expert to join our team as a Group Travel Manager.

The ideal candidate will have extensive knowledge of corporate travel management and be able to provide exceptional customer service to our clients.

As a Group Travel Manager, you will be responsible for booking and managing group or fully independent travel requirements for a broad range of customers, including Corporates, University and Special Interest groups.

Key Responsibilities:
  • Expertise in corporate travel product knowledge to deliver the best outcome for the client
  • Assist in the budgeting and execution of professional and accurate business travel arrangements for our corporate accounts
  • Follow company procedures, account guidelines and customer service standards in sourcing products, quoting, making travel arrangements, ticketing, ticket exchanges/changes, CRS/GDS productivity, correct record keeping and admin entry
  • Be an excellent communicator and maintain a high level of professionalism
  • Have excellent time management skills and ability to multitask to meet deadlines
  • Have excellent project management skills
  • Show an adaptability to changing work environments and stakeholder requirements
  • Work as a team member or individual to complete all related project functions related to servicing the client
Requirements:
  • GDS: SABRE - essential
  • Microsoft Office skills - specifically excel - essential
  • Major airline group booking platforms - experience preferred
  • Event Management Technology - Events Air/Cvent experience preferred
  • Previous Group Travel /MICE experience (3 Years) preferable
  • Previous experience in customer facing roles
What We Offer:
  • Culture: an inclusive company that offers a team culture like no other in the industry
  • Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Brightness of Future: career opportunities in a network of brands and businesses across the globe
  • Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
  • Mental Health: support and Employee Assistance Program for staff and family
  • Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences
  • Giving Back: corporate social responsibility program supporting nominated charities through workplace giving, volunteering and fundraising; paid parental and volunteer leave
  • Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment