
Drive Operational Excellence
2 weeks ago
The hotel seeks a visionary leader to oversee all aspects of hotel operations, drive efficiency and upholding luxury standards.
About the Role:
We are looking for an experienced Executive Director of Operations to lead our dynamic team. The key responsibilities include:
- Leading and managing all hotel departments to deliver exceptional guest experiences
- Driving operational efficiency and maintaining high-end standards
- Collaborating with directors to shape strategic goals
- Managing budgets, financial reports, and cost controls
- Recruiting, training, and mentoring department heads and staff
- Monitoring customer satisfaction and managing feedback
- Ensuring compliance with legal, safety, and hospitality regulations
- Oversight of marketing and sales initiatives
About You:
To be successful in this role, you should have:
- Proven experience as an Executive Director or in a senior leadership position in a 4 or 5-star hotel
- Licence and advanced licence qualifications
- Strong financial acumen and commercial awareness
- Exceptional leadership, communication, and interpersonal skills
- Possession of passion for hospitality and commitment to creating memorable guest experiences
- Able to balance hands-on operational oversight with high-level strategic thinking
Why Apply?
This is a unique opportunity to make a lasting impact on a prestigious property while working closely with passionate owners who are invested in the hotel's continued growth and excellence.
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