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Drive Operational Excellence

2 weeks ago

Armidale, New South Wales, Australia beBeeExcellence Full time $150,000 - $180,000
Job Title: Executive Director of Operations

The hotel seeks a visionary leader to oversee all aspects of hotel operations, drive efficiency and upholding luxury standards.

About the Role:

We are looking for an experienced Executive Director of Operations to lead our dynamic team. The key responsibilities include:

  • Leading and managing all hotel departments to deliver exceptional guest experiences
  • Driving operational efficiency and maintaining high-end standards
  • Collaborating with directors to shape strategic goals
  • Managing budgets, financial reports, and cost controls
  • Recruiting, training, and mentoring department heads and staff
  • Monitoring customer satisfaction and managing feedback
  • Ensuring compliance with legal, safety, and hospitality regulations
  • Oversight of marketing and sales initiatives

About You:

To be successful in this role, you should have:

  • Proven experience as an Executive Director or in a senior leadership position in a 4 or 5-star hotel
  • Licence and advanced licence qualifications
  • Strong financial acumen and commercial awareness
  • Exceptional leadership, communication, and interpersonal skills
  • Possession of passion for hospitality and commitment to creating memorable guest experiences
  • Able to balance hands-on operational oversight with high-level strategic thinking

Why Apply?

This is a unique opportunity to make a lasting impact on a prestigious property while working closely with passionate owners who are invested in the hotel's continued growth and excellence.