
Career Coach
7 days ago
About Help
We are a social enterprise assisting people with disability to lead fulfilling and independent lives. Our integrated network of services provides the essentials, routine, and stretch they seek in life.
We work alongside individuals to achieve their goals, creating an ecosystem of opportunity through our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams.
Our team is committed to looking after you, offering benefits including:
- Excellent salary sacrificing benefits Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
- An inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balance
- Access specialist and accredited training, professional mentoring, and ongoing coaching
- Benefit from opportunities for professional development and career advancement
- Celebrate your milestones through our dedicated Service Award Program
- Access free and confidential support through our Employee Assistance Program (EAP)
The In-Work Support Mentor plays a vital role in supporting individuals to maintain sustainable employment outcomes.
This position focuses on providing ongoing mentoring, guidance, and practical assistance to both participants and employers to help resolve workplace challenges, strengthen retention, and promote long-term success.
Your key responsibilities include:
- Ensuring each participant's individual needs and aspirations for employment are at the center of your focus
- Providing tailored post-placement and on-the-job support to participants to help them maintain sustainable employment
- Mentoring participants and offering specialised assistance to address workplace or personal barriers
- Actively engaging with the local community, industries, and stakeholders to identify growth and revenue opportunities for the organisation
- Monitoring placement progress and outcomes and communicating any risks to relevant team members
- Running and analysing participants' reported hours and income, supporting accurate reporting and compliance
- Maintaining clear and compliant records of participants ongoing employment, services provided, and participant support
- Communicating proactively with team members regarding any job loss, potential job loss, or significant reduction in hours, and acting quickly to resolve issues
- Representing and promoting Help Employment at networking events and within the community, upholding the organisation's Mission, Vision, and Values
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