Hospitality Leader
2 weeks ago
Lead a Team of Hospitality Professionals
As an Assistant Manager at ALH Hotels, you will be responsible for leading a team of hospitality professionals to deliver exceptional guest experiences. You will manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and training team members, rostering, and providing excellent customer service.
Key Responsibilities:
- Develop and train the team to ensure an exceptional guest experience every time
- Manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and training team members, rostering, and providing excellent customer service
- Bring your passion for good food and creating moments that matter for our guests
- Be creative and develop and grow the business through your own initiatives
Requirements:
- Hospitality/Retail leadership experience, ideally working across food, bars, and gaming
- Ability to lead, develop, and coach a large, multi-skilled team
- Operational experience to achieve financial and business targets
- Highly developed customer service skills
- Current industry RSA and RSG/RCG qualifications
Benefits:
- An exclusive discount card for ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands
- Access to a range of free services to help you live well and support your physical, mental, and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career
About Us:
ALH Hotels is part of the Endeavour Group, a leading hospitality and retail company. We are committed to creating a safe, inclusive, and fun place to work and socialize. If you are passionate about hospitality and leadership, we would love to hear from you.
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