Senior Operations Manager

2 weeks ago

Warrnambool, Victoria, Australia beBeeStrategic Full time $98,765 - $123,456
Job Description

We are seeking a strategic leader to drive our Out of Home Care (OoHC) operations. The successful candidate will be responsible for overseeing the delivery of safe and high-quality home-based care, building better systems, empowering passionate teams, and championing the voices of children and young people.

This role involves leading innovation, shaping strategy, and collaborating across teams and communities to deliver care that truly matters. With a strong focus on quality, compliance, and continuous improvement, you will guide change, grow partnerships, and ensure our services not only meet expectations—but exceed them.

Key Responsibilities:
  • Advise and support team members in case management frameworks, therapeutic models, and advocacy skills.
  • Monitor and report service delivery targets, including monthly SAMS data preparation.
  • Address Quality of Care concerns and incidents per CIMS, the Reportable Conduct Scheme, and Section 81 requirements.
  • Prepare and submit funding applications to support placements and caregiver needs.
  • Administer program services in accordance with service plans and funding requirements, providing operational support to staff.

Our Ideal Candidate: You are a strategic thinker with a deep commitment to child safety and a drive to influence lasting change. You have a sound understanding of issues confronting disadvantaged children, young people, and their families, particularly clients involved with the Child Protection system and Out of Home Care programs.

Required Skills and Qualifications:
  • Demonstrate a sound understanding of issues confronting disadvantaged children, young people, and their families, particularly clients involved with the Child Protection system and Out of Home Care programs.
  • Demonstrate an understanding of the Child Protection system and its role in the service system.
  • Demonstrated knowledge and understanding of legislation, standards, and guidelines within the health and community services sector.
  • Demonstrated leadership skills and ability to facilitate a team approach to achieve service objectives.
  • Demonstrated understanding of implementing therapeutic care to children, young people, and their carers.
Benefits:
  • Above Award Salary - Level 7 SCHADS Award (based on experience and qualifications).
  • 11 Wellbeing Days (pro rata) (in addition to Annual Leave).
  • Awesome Not-for-Profit Salary Sacrificing options of up to $15,899 per FBT year.
  • Portable Long Service Leave (from eligible organisations).
  • Excellent Learning & Development opportunities.
Others:

Brophy Family & Youth Services is committed to fostering an inclusive environment that ensures safety and a sense of belonging for everyone. We believe in the richness that varied experiences bring to our efforts in supporting individuals and building stronger communities.

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