Personal Banking Specialist

2 weeks ago

Traralgon, Victoria, Australia beBeeCustomer Full time $58,000 - $83,000
Job Description

Beyond delivering exceptional customer experiences, you will be responsible for meeting end-to-end banking needs of our customers. This role requires a deep understanding of their current and future goals to design solutions that truly meet their requirements.

Our ideal candidate will have the ability to keep up with constant change, educate and support customers with their digital literacy and online banking needs. You will provide win-win solutions for both the bank and our customers by developing an expert understanding of their needs.

Key Responsibilities
  • Deliver exceptional customer experiences through personalized lending solutions, exploring tailored personal loans and credit card options.
  • Guide customers through personalized banking solutions to help them achieve their goals.
  • Develop strong relationships and rapport with customers and colleagues through effective communication and collaboration.

As a lifelong learner, you will bring your brilliant mind and take your career to the next level with on-the-job training and other learning opportunities.

Requirements

We are looking for someone with proven ability to achieve sales results through solutions that truly meet customer needs. The ideal candidate will have confidence to communicate with new and existing customers face-to-face and over the phone.

  • Proven track record of achieving sales results through customer-centric solutions.
  • Confidence in communicating with customers face-to-face and over the phone.
  • Ability to quickly build relationships and rapport with customers and colleagues.
Benefits

Our Community Banking model operates on a shared revenue model based on 'profit-with-purpose', ensuring that profits generated are reinvested directly into the communities that create them.

By joining our team, you become part of a dedicated group focused on promoting local growth and nurturing meaningful relationships.

Our staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.

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