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Showroom Product Specialist
2 weeks ago
This role requires building strong customer relationships through face-to-face service in a showroom by demonstrating product knowledge and equipment.
Key Responsibilities:- Greet customers delivering excellent customer service with a sales-focused approach
- Resolve customer questions and concerns in an efficient manner
- Learn and stay up-to-date with products and services, and use this knowledge to enhance customer experience
- Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
- Maintain showroom inventory and presentation as required
- Previous customer service or industry experience is preferred but not essential
- Clinical experience or a background in allied health is desirable
- Excellent verbal and written communication skills are essential
- Adept at navigating computer systems to manage customer interactions and records
- Employee discounts on health equipment products and services
- A quarterly incentive scheme
- An Employee Assistance Program to support mental wellness
- A benefits package including discounts for retail, insurance, gym and more
