Customer Service and Sales Specialist
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Consultant in Rockhampton. As a key member of our retail store, you will be responsible for delivering exceptional customer service and sales experiences that meet and exceed our customers' expectations.
Key Responsibilities- Provide expert advice and support to customers on Telstra's products and services.
- Identify and pursue sales opportunities to achieve targets and KPIs.
- Develop and maintain strong relationships with customers to ensure long-term loyalty and retention.
- Stay up-to-date with the latest technology and trends to provide informed solutions to customers.
- A competitive salary of $60,000 per annum (estimated based on industry standards).
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment with a focus on teamwork and collaboration.
- Access to exclusive discounts and offers across 240 brands and partners.
- A comprehensive benefits package, including 30% off Telstra services and a Telstra SIM card.
- Previous experience in a customer-facing role, preferably in retail or sales.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to work effectively in a fast-paced, busy retail environment.
- High school diploma or equivalent required; degree or certification in a related field an asset.
Telstra is a leading telecommunications company in Australia, providing a wide range of products and services to individuals, businesses, and government organisations. We are committed to delivering exceptional customer experiences and building strong relationships with our customers and partners.
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