Data Centre Operations Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeFacilities Full time $60,000 - $90,000

We are looking for a highly skilled Trades or Technical individual to join our Facilities Team operating on a 24/7 basis. The successful candidate will be responsible for supporting the day-to-day operations of our data centre, providing high quality and efficient technical maintenance and customer service.

This is an entry-level role where we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure.

The ideal candidate will have excellent communication skills, a 'can do' attitude and basic knowledge of data centres, data cabling and cable management. They should also have a passion for learning about telecommunications and how things work.

Key Responsibilities include:

  • Delivery of cabling needs, electrical and data, to customer racks and areas
  • Attend to Remote Hands requests
  • Assist with vendor management for maintenance of all core electrical and mechanical systems
  • Ensure that facility problems are identified and resolved in a timely manner
  • Monitor building management / monitoring systems 24/7, and quickly and effectively escalate issues internally or to vendors as relevant
  • Ensure all visitors and contractors adhere to our facility rules

This role is not focused on IT but leans more towards a hands-on facility management position, involving practical tasks and operational responsibilities.

From time to time, during shifts there may be travel between sites as required.

To be considered for this exciting opportunity, applicants should have:

  • Excellent customer service and communication skills
  • A 'can do' attitude
  • Basic knowledge of data centres, data cabling and cable management (Desirable)
  • A passion for learning about telecommunications and how things work
  • Keen interest in fixing and solving problems
  • TAFE Cert in Telecommunications (desirable)
  • Trade Certs (Electrician/HVAC Technician) (desirable)

This is an inclusive, diverse and values-driven working culture supporting hybrid work practices. We offer great opportunities to progress within our company as we grow.

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

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