Retirement Leasehold Housing Scheme Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeSupport Full time $40,000 - $60,000

Community Support Specialist

 

About The Role

We are seeking a dedicated Community Support Specialist to support customers in one of our retirement leasehold housing schemes. The role is on-site in a subsidised two-bedroom property.

Responsibilities

  • Act as the first point of contact for customers, offering guidance and support.
  • Conduct site inspections and maintain communal areas.
  • Provide an emergency call service during duty hours and respond to urgent situations.
  • Welcome new customers and help them settle into their new home.
  • Liaise with contractors, medical professionals, support services, and families.
  • Handle sensitive situations with empathy and professionalism.

Key Skills And Qualifications

To be successful in this application, you will have:

  • Experience in a customer-facing role with a focus on improving customer satisfaction.
  • Substantive experience working with people, particularly the elderly.
  • Working knowledge of Social Services and Support Agencies.
  • Customer service and care skills.

Benefits Of Joining Our Team

You will benefit from:

  • A part-time role (30 hours/week) that offers flexibility.
  • Living on site in a subsidised home.
  • A supportive team and company committed to your growth and wellbeing.
  • The chance to make a meaningful impact every day.

Commitment To Safeguarding

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

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