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Assistant Store Manager

2 months ago

Mackay, Queensland, Australia The Body Shop International Limited Full time

About The Body Shop

We're a global beauty brand that's been pioneering cruelty-free beauty for over 40 years. Our mission is to make a positive impact on people and the planet. We're committed to generating positive economic, social, and environmental impact through our business practices.

Your Role

We're looking for an Assistant Store Manager to join our team. As an Assistant Store Manager, you'll be responsible for driving retail excellence and strong sales results in our stores. You'll work closely with the Store Manager to achieve exceptional customer service standards and oversee the operations and commercial practices of the store.

Key Responsibilities

  • Coach the team to achieve exceptional customer service standards
  • Oversee the operations and commercial practices of the store
  • Develop consumer loyalty and awareness to help build The Body Shop brand
  • Monitor and manage change in the ever-changing world of retail
  • Help control and meet sales/performance targets

What We're Looking For

  • Experience working within a customer service and/or beauty environment with both sales and service targets
  • Working knowledge of shop operation processes
  • Demonstrated success in driving sales by leading and motivating a team
  • The ability to solve problems in a timely manner
  • Good IT skills
  • Ability to demonstrate outstanding communication and operational skills

Talent Drivers

Collaborative skills, commerciality, leadership, personal conduct, and purpose are essential for this role.