Scientific Expert Consultant

2 weeks ago

Brisbane, Queensland, Australia beBeeLaboratorySupport Full time $80,000 - $85,000

The role of a Technical Applications Specialist is pivotal in delivering exceptional customer experiences across our laboratory equipment portfolio. This position entails providing technical support and expertise to customers, fostering strong relationships built on expert advice and support.

Main responsibilities include:

  • Deliver technical assistance for laboratory equipment products through face-to-face interactions, telephone calls, or email communications.
  • Become a trusted advisor by establishing strong bonds with customers through expert guidance and support.
  • Collaborate with the commercial team to support opportunity conversion, including large opportunity management (LOM) support.
  • Partner with the product management team to support portfolio strategies by creating collateral that highlights product benefits and applications.
  • Assist with field-based and virtual product demonstrations and training, providing support and expertise to ensure effective product use.

In order to excel in this role, the following skills and qualifications are required:

  • Bachelor's degree or higher in a scientific discipline preferred.
  • Minimum of three years of industry or related work experience.
  • Experience in a customer-facing commercial role and/or providing technical presentations to a variety of audiences is strongly preferred.
  • Extensive hands-on experience with laboratory equipment products and applications.

This role offers a competitive salary and performance-related bonus structure, as well as exposure to new technologies at the forefront of the market. Additionally, development opportunities are available as part of a rapidly growing global organization.

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