
Front Desk Ambassador
5 days ago
Delivering Exceptional Guest Services
The role of a Bell Attendant is to provide a warm welcome and ensure the overall guest experience at our hotel. As the heart of our operation, you will be the first point of contact for guests, setting the tone for their stay.
This is a dynamic and varied role involving assisting with luggage, organizing transportation, and valet parking. You will also be responsible for fulfilling various needs for guests, including making restaurant reservations and arranging activities.
You will work closely with all departments across the hotel, requiring strong communication skills, attention to detail, and a commitment to delivering high standards of service.
We offer a range of benefits, including career development opportunities and recognition programs. If you are passionate about delivering exceptional customer service, we encourage you to apply.
Key responsibilities include:
- Providing a warm welcome to guests and ensuring their stay is memorable.
- Assisting with luggage, organizing transportation, and valet parking.
- Fulfilling various needs for guests, including making restaurant reservations and arranging activities.
Requirements:
- Right to work in Australia.
- Ability to work in a guest-facing role, enjoying working with the public and in a team environment.
- Excellent attention to detail and commitment to high standards.
- Ability to lift, push, and pull large objects up to 23kgs.
- Valid unrestricted Driver's License is required.
- Experience in a similar role within a hotel or guest service is preferred but not essential.
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