Technical Training Specialist

6 days ago

Ballarat, Victoria, Australia Brandt Full time

About the Role

We are seeking a skilled Technical Trainer to join our team at Brandt. As a Technical Trainer, you will play a key role in shaping the careers of our service technicians and driving the overall effectiveness of our operations.

Main Responsibilities:

• Collaborate with service managers and supervisors to develop technician development paths and schedules.

• Deliver training as a Certified Dealer Instructor (CDI) or as an in-house expert.

• Develop high-quality educational curriculum for effective equipment operation and repair.

• Identify resources for creating classroom, hands-on, and online training courses.

• Ensure evaluations accurately measure student competence.

• Maintain up-to-date training materials, including course outlines.

• Schedule training with service managers and supervisors.

• Communicate training schedules and course information clearly.

• Document and report student evaluation scores and attendance.

• Prepare and distribute certificates of completion.

• Liaise with external agencies on behalf of Brandt.

About You:

We are looking for candidates with a strong blend of technical expertise and training experience. Applicants will be considered if they have one or both of the following:

• A heavy-duty certification along with a strong technical background; or

• Previous experience in training and instructional delivery.

Additionally, you should possess:

• John Deere Certified Dealer Instructor status or a willingness to obtain it.

• Strong mechanical, analytical, technical, and instructional design skills.

• Excellent project management and organizational abilities.

• Effective communicator with strong collaboration skills.

• Flexibility to meet the training needs of various locations.

• Professional demeanor and commitment to service excellence.

About us:

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support with dealerships across Australia, New Zealand and Canada. Brandts mission is focused on enabling customer success by providing practical and reliable equipment solutions and support. Customers count on Brandt to keep them moving forward, with remarkable customer service and industry-leading brands such as John Deere.

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