Lead Training Specialist
4 days ago
About the Opportunity
This role is a fantastic chance to drive efficiency across our operations by ensuring all training is delivered in alignment to the agreed national delivery standard & curriculum. As a key member of our team, you will be responsible for mentoring & developing team trainers and holding accountability to deliver planned training & assess individual effectiveness aligned to the competency criteria. The successful candidate will also be responsible for cascading the delivery methodology to team trainers, tracking training progression, maintaining centralised documentation & identifying opportunities for continuous improvement.
In this Role
• Manage and monitor training across the Distribution Centre, ensuring all team members are competent in their roles and that training is planned and delivered using a centralized training tool.
• Conduct training needs analysis to identify gaps and prioritize training based on best practices and operational demands.
• Plan and execute induction training for new starters, including both initial orientation and ongoing training until competency is achieved.
• Coordinate and implement cross-functional training to enhance operational efficiency and ensure labor availability based on competency levels.
• Oversee the growth and development of team trainers, fostering a professional environment that supports their personal and professional growth while ensuring a consistent learning experience through the ASK, TELL, SHOW, DO methodology.
• Monitor and embed safety practices in technical training in alignment with national standards, and present training data to operational leaders to assess new starter progress and training effectiveness.
Requirements
• Demonstrated experiences in leading & delivering training & assessment across broad teams.
• Understanding of warehousing operations, compliance, systems & processes.
• Knowledge of safety policies & KPI's inclusive of workplace health & safety, chain of responsibility, TRIFR and HACCP safety compliance & injury management.
• Broad exposure & experience across DC key functional areas.
• Competency & practical application of warehouse tools & equipment (e.g., EPJ, forklift, pallet wrapper, & personal protective equipment).
• Efficiency in Microsoft applications (e.g., Word, Excel, Outlook & PowerPoint).
Life at Metcash
Experience a supportive and flexible work environment. We are a FlexReady accredited workplace. Enjoy a 5th week of annual leave every year after your first year. Benefit from 2 well-being days and 1 volunteer day annually. An abundance of learning, development, and career growth opportunities. 12 weeks of gender-neutral paid parental leave for primary carers. Proudly awarded the "Bronze Employer for LGBTQ Inclusion". Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity. A neutral gender pay gap of under 5% as published by WGEA 2022- 2023. Gold accreditation by Mental Health Australia. Incredible value discounts and perks through our team member app, "Our Local".
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