Hotel Management Position

4 days ago


Geelong, Victoria, Australia Alhgroup Full time
Operations Manager Role

As an Operations Manager at the Waltzing Matilda Hotel, you will be responsible for overseeing the day-to-day activities of the venue, ensuring seamless operations, and delivering exceptional customer experiences.

  • Your Key Responsibilities:
  • Managing the overall performance of the venue, including sales, profit margins, and customer satisfaction
  • Leading and developing a high-performing team to deliver excellent customer service and high-quality food and beverage products
  • Implementing strategies to drive business growth, improve operational efficiency, and reduce costs

Benefits:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and forward-thinking company
  • A supportive and collaborative team environment

Requirements:

  • Proven hospitality or retail operations experience, with a track record of success in managing teams and driving business growth
  • Ability to lead by example, demonstrating a passion for excellent customer service and a commitment to continuous improvement
  • Strong communication and interpersonal skills, with the ability to build effective relationships with staff, customers, and stakeholders
  • Current industry qualifications, including RSA, RCG, and Gaming Licence

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