Help Desk Agent Opportunity

1 week ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $90,000

We are seeking an individual to fill a Help Desk Agent role within our organization.

Job Description

This is a customer-focused position that involves providing assistance and support to clients via various channels. The successful candidate will be responsible for:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing product information and recommendations to customers
  • Collaborating with internal stakeholders to ensure customer expectations are met

The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent written and verbal communication skills
  • Strong problem-solving and analytical skills
  • Able to work independently and as part of a team
  • Familiarity with customer service software and systems
Benefits

Ongoing training and career development opportunities

Employee benefits with discounts on health and wellbeing products and services

Team lunches

Team building activities

Employee Assistance Program

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