Creative Problem Solver
1 week ago
We're seeking a skilled Service & Experience Designer to co-design digital and AI solutions with clients.
- Lead workshops and journey mapping sessions to capture complex challenges.
- Translate solution ideas into wireframes, prototypes, and PoCs in Figma.
- Add UI polish to make concepts engaging and usable.
- Structure designs for Microsoft PoC builds.
This is a hands-on, client-facing role where you'll collaborate with executives, frontline staff, and consultants to create clarity and impact in every engagement.
Requirements- 5–10+ years in service design and/or UX design.
- Confident running live workshops and whiteboarding sessions.
- Familiarity with Microsoft Power Platform, Copilot Studio, Azure AI.
- Excellent storytelling and communication skills with executives and frontline teams.
- Work on cutting-edge AI and digital transformation projects.
- Be part of a purpose-driven consultancy.
- Collaborate closely with enterprise, public, and nonprofit clients.
- On-site Sydney role with client-facing impact.
You'll contribute to reusable templates and design toolkits while collaborating with our consulting team.
Seniority level- Mid-Senior level.
- Full-time.
- Design, Art/Creative, and Information Technology.
- Industries IT Services and IT Consulting and Business Consulting and Services.
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