Service Excellence Associate

1 week ago


North Lismore, New South Wales, Australia beBeeCustomerService Full time $45,000 - $60,000

Job Title: Service Excellence Associate

About the Role:

We are seeking a Service Excellence Associate to provide top-notch customer service. This individual will be responsible for delivering exceptional experiences to customers, ensuring their interactions with our business are positive and memorable.

Key Responsibilities:

  • Deliver outstanding customer service in every interaction
  • Create an immersive coffee experience with attention to detail
  • Prepare consistently high-quality coffee products
  • Collaborate with colleagues to achieve sales targets and exceed customer expectations
  • Maintain up-to-date knowledge of products and store environment

What We Offer:

  • A competitive hourly rate
  • A stable work environment with an essential service
  • A 10% discount on in-store items
  • Comprehensive health and wellbeing benefits
  • Free on-site parking
  • Fuel discounts

Requirements:

  • Proficiency in best-practice techniques for coffee preparation
  • Exceptional interpersonal skills to build lasting relationships with customers
  • The ability to thrive in a fast-paced, dynamic environment
  • Prioritization skills to balance tasks without compromising the customer experience
  • A vibrant personality with confidence to drive in-store promotions
  • A safety-first approach with composure in emergency situations
  • Flexibility with scheduling to accommodate a variety of hours across a 24-hour operation


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