Operational Support Specialist
5 days ago
About Our Company
As Australia's premier mortgage and asset finance aggregator, Connective Broker Services Pty has earned the trust of leading brokers nationwide.
Our company values professionalism, down-to-earth approachability, and innovation, making us an attractive employer for exceptional individuals.
The Job Description
This is an exciting opportunity for a Customer Onboarding Coordinator to join our team, supporting our national sales team by ensuring seamless onboarding experiences for new broker members.
Your key responsibilities will include:
- Managing onboarding applications and agreements for brokers joining our platform
- Delivering top-notch customer service as the primary point of contact for brokers
- Ensuring adherence to regulatory and business standards
- Maintaining accurate records within our CRM database
Requirements
To excel in this role, you will possess:
- A minimum of 1-2 years' experience in customer-facing roles or similar environments
- Desirable background in mortgage broking, third-party banking, or finance industries
- Proficiency in Microsoft Office Suite, CRM, and database management
- Excellent communication skills, both written and verbal
Why Join Us
We offer:
- A competitive compensation package and perks like flexible leave policies, employee wellness programs, and a commitment to ongoing skill development
- A dynamic and supportive workplace culture
- The chance to grow professionally with a market leader
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