Dynamics CRM Solutions Developer

7 days ago

Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

As a seasoned Dynamics CRM professional, you will play a pivotal role in helping us deliver cutting-edge solutions to our clients. In this dynamic position, you will be responsible for gathering and analyzing business requirements, designing and implementing CRM systems, and providing expert support and training to end-users.

About the Role

This exciting opportunity is with Infosys Consulting, a global leader in management and IT consultancy. Our team of experts works closely with clients to identify their unique business challenges and develop tailored solutions to drive growth and efficiency.

Your Key Responsibilities
  • Collaborate with business stakeholders to gather and document requirements for CRM projects
  • Analyze business processes and recommend CRM solutions to improve efficiency and effectiveness
  • Develop and implement custom CRM configurations, including integration and data migration
  • Provide comprehensive training and support to end-users to ensure successful adoption of CRM systems
  • Work closely with developers and IT teams to implement and test CRM solutions
Requirements and Qualifications
  • Bachelor's degree in Business Administration, Information Technology, or related field
  • Minimum 2-3 years of experience as a Business Analyst, with a focus on Dynamics CRM
  • Strong knowledge of Dynamics CRM functionalities, configurations, and customization
  • Experience with CRM integration, data migration, and reporting tools
  • Excellent communication, interpersonal, and problem-solving skills
About the Team and Benefits

You will be part of a dynamic team that values innovation, collaboration, and continuous learning. We offer competitive salaries, ranging from SGD $80,000 - SGD $120,000 per annum, depending on experience, plus benefits such as medical insurance, retirement plan, and paid time off.

We are committed to fostering a diverse and inclusive work environment where everyone has the opportunity to grow and succeed. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.

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