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Administrative Support Officer

3 weeks ago

Sunshine Coast, Australia Ramsay Psychology Coolangatta Full time

Job Description

We are seeking an experienced Administrative Support Officer to join our team at Ramsay Psychology Coolangatta. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families.

You will be responsible for managing enquiries, scheduling appointments, and handling payments. You will also be required to maintain a high level of organisation and attention to detail, as well as work collaboratively with our team of psychologists.

Key Responsibilities:

  • Provide exceptional customer service to patients and their families
  • Manage patient records and confidential information
  • Schedule appointments and manage the diary
  • Maintain a tidy and presentable office environment

Requirements:

  • Experience working in a reception or administration role
  • Excellent communication and organisational skills
  • Ability to maintain confidentiality
  • Proficiency in Microsoft Office