ServiceNow Services Growth Specialist
6 days ago
We are seeking a highly motivated ServiceNow Services Growth Specialist to join our team. This individual will be responsible for accelerating platform adoption and driving customer business outcomes.
About the RoleIn this role, you will sell a portfolio of service offerings designed to help customers successfully adopt ServiceNow products and achieve their expected business outcomes. You will work closely with software sales account teams, customer outcomes and training team members, and our ecosystem of delivery partners to develop and execute services sales strategies in designated territories.
Main Responsibilities:
- Partner with software sales account teams, customer outcomes and training team members, and our ecosystem of delivery partners to deliver exceptional customer experiences.
- Develop and execute services sales strategies in designated territories with a target account list.
- Identify and pursue new services opportunities in both new and installed base customers.
- Manage pipeline and ensure end-to-end forecasting process for services opportunities.
- Provide strategic guidance to customers by understanding their existing and future digital transformation roadmaps and driving the right mix of ServiceNow services to meet their needs.
Requirements:
- Minimum 8 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent).
- New account sales focus, operating independently to identify new opportunities.
- Demonstrable track record of achieving services, success, or training sales targets and accurate forecasting.
- Ideal delivery background with experience delivering and implementing SaaS transformation projects.
- Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives.
- Strong operational command – managing end-to-end franchise.
- Travel up to 50% (depending on geography/region).
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