Nexus Performance Group Director

4 weeks ago

Sydney, New South Wales, Australia GroupM Full time

About GroupM Nexus

As a leading global media performance organisation, GroupM Nexus unites GroupM's global performance Talent & Technologies. Our mission is to place transformative technology at the centre of human experiences, connecting our technology, talent, and thinking. We'll achieve this by delivering better business outcomes for clients and agencies through our omni-channel performance engine.

Key Objectives

We're looking for a talented Performance Group Director - Social to oversee a large portfolio of clients and the fulfillment of biddable activation and buying across that market. The ideal candidate will lead all activation operations, ensuring that all activity is delivered in full, to the desired level of performance, and in line with GroupM's best practices. This will include adopting key initiatives from Nexus, such as the use of automation.

Responsibilities

  • Live and breathe the GroupM values every day.
  • Oversee biddable activation across your market, directly responsible for output and excellence.
  • Accountable for attracting, developing, and retaining the best biddable activation talent in market.
  • Provide ongoing coaching, feedback, rigour, and development to the activation team in a variety of ways.
  • Work with the talent team and craft leads to support and drive the onboarding experience for all new starters.
  • Work with the talent team and craft leads to grow skills and capabilities of the team through custom-developed training and certification programs.

Process and Operations

  • Collaborate with agency and GroupM Nexus stakeholders to understand needs and anticipate areas for improvement.
  • Oversee delivery standards across the group, ensuring a continuous improvement of process through leadership and strategic intervention.
  • Lead by example, playing both an ambassadorial role across the group and a direct leader role to your teams.
  • Work with global and regional counterparts, and agencies, to define the optimal process to ensure quality, efficiency, and accuracy in all biddable activation.
  • Support the craft leaders in identifying and implementing tools, technology, data, and automation solutions through the group, and then ensuring maximum adoption.
  • Maintain strong vendor and publisher relations, supporting the craft leads where required.

Commercial

  • Maintain a strong view of commercial performance and make smart business decisions that improve key indicators such as cost to serve and billings to staff cost ratios.
  • Through continual process improvement and supervision of outputs, ensure error rates and credits are kept at a minimum.
  • Troubleshoot and proactively manage business challenges.
  • Show expert grasp of the commercial, strategic, and technical elements of all relevant products and services.

About You

We're looking for a highly skilled and experienced leader who can inspire and motivate their team to deliver exceptional results. If you're passionate about driving business growth and have a proven track record of success in biddable activation, we'd love to hear from you.

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