Nexus Performance Manager

1 month ago

Sydney, New South Wales, Australia GroupM Full time

About the Role

We are seeking a highly skilled Performance Manager to join our team at GroupM Nexus. As a key member of our team, you will be responsible for delivering success across all facets of the business.

As a Performance Manager, you will be accountable for managing a developing portfolio of clients, leading a small team of people, and maintaining a market-leading view of best practice biddable media.

You will be passionate about technology and digital media, with expertise in Social and programmatic experience. You will be responsible for delivering best-in-class biddable activation and outcomes while nurturing a junior team of practitioners.

Key Responsibilities

  • Collaborate closely with internal teams
  • Establish strong relationships with relevant media, data, and technology partners
  • Foster deep trust and understanding with agency client teams
  • Contribute to great teamwork in your immediate team

What You Should Spend Your Time Doing

People – 30% of your time

  • Manage team workflow, delegating tasks effectively, making sure goals are set & met, and highlighting concerns with your Director
  • Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement
  • Assist in the training and development of junior members of the team

Product – 30% of your time

  • Ensure all output is of the highest standard, and conforms to GroupM's best practices across planning, implementation, optimisation, and reporting
  • Oversee the end-to-end biddable process across your team, ensuring QA compliance and use of best practice
  • Identify and lead product innovation opportunities for your clients and with your teams.
  • Lead biddable projects across your client remit, working collaboratively with stakeholders to define and deliver success

Client – 20% of your time

  • Support your director in the delivery of strong implementation plans that meet client objectives
  • Offer expert perspectives and POVs on recent market trends or developments, ensuring they're shared with stakeholders
  • Meet with vendors and partners to drive your client's agenda, creating opportunities for junior team members to get involved

Commercial – 20% of your time

  • Ensure your team are delivering on time and accurate commercial tasks, including training & education
  • Seek and implement improvements to ways of working that increase efficiency and effectiveness of commercial operations
  • Support Director on investment decisions, audits, and forecasting

What Makes a Great Performance Manager

  • Attention to detail: monitoring the quality and accurate of your own work, and that of others
  • Organisation: you track progress and completion of activities to accomplish objectives, working effectively under short deadlines
  • Team & collaboration: lead your team to achieve common goals, initiating collaboration with others
  • Communication: take the initiative to keep other people informed, and tailor messages to suit others' needs
  • Analytical: distinguish between critical and irrelevant information, can deal with complex challenges
  • Flexibility: confident in handling changing circumstances and ambiguity, also guiding others
  • Proactivity/taking the initiative: achieves ambitious but realistic goals, coaches others on how to focus their energy on achieving results
  • Problem solving: autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution

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