Senior Mine Technology Specialist

This is a Project Engineer role within our software team. The successful candidate will be responsible for overseeing the delivery of projects and providing technical assistance to clients in the Asia-Pacific region.

The ideal candidate will have experience working with mining technology systems, specifically Fleet Management Systems and safety system product suites. They will also have knowledge of programming languages such as C++ or Objective-C, and experience with Linux OS and shell scripting.

In addition to these technical requirements, the successful candidate will need to possess strong initiative and self-drive, with the ability to establish their own time management routine and meet deadlines. They will also need to be able to adapt to changing requirements from both business and customers, and proactively pivot to new directions when necessary.

Job Responsibilities:

• Ensure Hexagon Mining technology systems at customer mine sites operate effectively and deliver tangible value to our customers mining operations
• Deploy and upgrade Systems and work closely with our project managers for a successful delivery outcome
• Assist with installation, commissioning and supporting of Hexagon Safety technology from the office and on site in remote locations
• Partner with customers to provide technical support to resolve technical issues on Hexagon technology systems at customer mine sites
• Maintain, enhance and adhere to Hexagon Mining documentation and reporting standards, systems and processes
• Compliance with Hexagon Mining's Workplace Health and Safety policies and procedures (and those of clients' sites visited), participation in audits and compliance with instructions given in respect to the health and oneself and the safety of others
• Providing training to operators and other customer personnel in the use and operation of systems at client sites through workshop facilitation, as well as be available for afterhours on call support for critical issues
• Maintain and uphold Hexagon Customer service standard, both internally and externally
• Provide operational reporting to clients on deployed solutions, providing improvement or recommendations to drive value enhancement for their operations

Requirements:

• Tertiary Qualifications in Software/Mechatronics or Electronics Engineering, computer science or related fields,
• Prior experience within mining, ideally across Fleet Management Systems/safety system product suites
• Experience with Linux OS and shell scripting
• Knowledge of C++ OR Objective-C programming languages
• Experience with relational (PostgreSQL, Microsoft SQL Server) or NoSQL databases (MongoDB)
• Global experience desirable

Benefits:

• We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.
• All flights, accommodation and amenities will be provided by Hexagon. At Hexagon, we understand the value of firsthand experience, and we believe that travel is an essential part of providing exceptional service to our clients, whilst providing you opportunity to broaden your skills, networks and professional development.

About You:

• Initiative & Self driven: Able to establish own time management/routine to meet deliverables
• Agility: Able to adapt to changing requirement from business or customer, proactively pivot to new directions
• Customer Centric & Solution Focused: Ensure our customer service lifecycle is delivered in partnership, solution driven in our engagement
• Collaborative: Build cohesive working relationships with multi-functional teams' intern/external
• Thrive in Dynamic Environments: Curious and proactive in navigating evolving landscapes
• Working Rights: Permanent Resident or Australian Citizen
• Valid Australian working rights: Permanent Resident or Australian Citizen