
Frontline Ambassador
22 hours ago
The Role of a Frontline Ambassador
PurposeTo provide an exceptional experience for guests from check-in to check-out.
Key Responsibilities- Deliver outstanding customer service to create memorable experiences
- Communicate effectively with colleagues to ensure seamless collaboration
- Manage guest accounts and reservations efficiently
- Promote hotel amenities and services by having in-depth knowledge of products and offerings
Essential Skills:
- Exceed customer expectations with innovative solutions
- Collaborate within teams and work independently
- Multi-task under pressure, supported by strong organisational and time management skills
- Proficient in both written and verbal communication
Benefits Include:
- A dynamic and supportive work environment
- Opportunities for growth and development
- A chance to make a real difference in the lives of our guests
About This Opportunity
This role requires someone who is passionate about delivering exceptional customer service and creating memorable experiences. If you are a team player who thrives in a fast-paced environment, we want to hear from you
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