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Sales Ambassador

3 weeks ago

Newcastle West, Limerick, Australia beBeeCustomer Full time $45,000 - $65,000
  • Job Title: Retail Sales Representative
  • This is a 6 Month Fixed-Term full time Position for (38 hours)
  • Monday - Friday role with availability to work on weekends
  • Training provided

About the Role:

As a Retail Sales Representative, you will be responsible for taking customer enquiries in store and over the phone. You will investigate and help customers problem solve therapy issues. You will provide set-up, ongoing support and equipment to ensure therapy is maintained to a high standard.

Responsibilities:

  • Taking customer's enquiries in store and over the phone.
  • Investigating and helping customers problem solve therapy issues.
  • Provide set-up, ongoing support and equipment to ensure therapy is maintained to a high standard.
  • Fit the customer for a mask and help recommend the most appropriate mask based on training provided.
  • Provide customers with advice in the safe and effective use of their medical equipment.
  • Sale of new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.
  • Keep good condition of the retail premises and displays.
  • Responsible for handling of payments, balancing of float and banking.
  • Accountable for both trial and sales stock - Manage the stock levels and re-order stock as required.

What We Are Looking For:

  • Previous experience in a busy retail or customer service role.
  • Provide a caring and outstanding reception duties to our customers.
  • Ability to maintain compassion and remain calm under pressure.
  • A strong customer service focus that is always looking for the best outcome for the individual.
  • Strong and adaptable communication skills are a must.
  • An active listener with the ability to find solutions to customer concerns and issues.
  • Healthcare retail experience is preferred, however not necessary as we will provide all the training required.

Benefits:

  • Training is provided - we look for a great attitude and someone eager to learn.
  • Job satisfaction - you will come to work each day knowing you are making a difference.
  • Benefits - as part of a global company we provide benefits such as an employee assistance counselling line to support our team's mental fitness.