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Automotive Parts Expert
3 weeks ago
A key aspect of this role is providing technical assistance to customers, leveraging expertise in automotive parts and mechanical systems. Effective customer relationships are crucial, as well as problem-solving and maximizing sales.
About the Position- Offer technical support to trade and retail clients
- Develop strong customer connections
- Utilize up-to-date product knowledge and information to resolve issues and boost sales
- Strive for genuine service and lasting impressions for customers
- Enjoy working in a dynamic phone-based customer service environment
- Prioritize safety awareness and maintain a safe work environment
The ideal candidate will possess a deep understanding of automotive parts and mechanical systems, alongside exceptional communication and problem-solving skills. They should also be comfortable sharing knowledge and collaborating within a team.
Key Responsibilities
- Assist DIY and trade customers with technical product support
- Lead trade sales and build credibility
- Provide solutions-focused support to customers
- Collaborate with colleagues to achieve sales targets
Required Skills and Qualifications
- Strong understanding of automotive parts and mechanical systems
- Excellent communication and problem-solving abilities
- Ability to share knowledge and work effectively in a team
- Flexibility to adapt to varying shifts, including weekends and public holidays
Benefits Package
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Supportive and collaborative team environment
- Flexible working arrangements
