Customer Experience Ambassador

5 days ago

Strathpine, Queensland, Australia beBeeCustomerService Full time $60,000 - $87,000
Job Overview

We're a dynamic team dedicated to delivering exceptional customer experiences. Our customers, colleagues and community are at the heart of everything we do. We empower our team members to make a real impact every day.

Innovative and fast-paced, we're a leading provider with over 173 retail stores nationwide. We offer a wide range of products, competitive pricing and outstanding service. We foster new ideas, challenge the status quo and drive progress. We celebrate successes, support each other and push boundaries. We educate customers, engage with the community and make a difference.

About the Role

We're seeking casual team members across various departments including replenishment, point of sale and customer service for our Strathpine store.

Our team members provide expert advice and operate as ambassadors for our brand. They work collaboratively to deliver top-notch customer service.

This role requires flexibility across weekdays, evenings and weekends. Opportunities exist to work in different locations and advance your career.

About You

You're a customer-focused individual passionate about delivering outstanding service and experience. You thrive in a team environment, enjoy working at pace and take ownership of your commitments. You pride yourself on delivering exceptional customer experiences and are adaptable to meet customer needs.

Our Culture

We celebrate diversity by offering genuine benefits to our employees:

  • We offer flexible work arrangements to balance your life.
  • Enjoy discounts across our brands.
  • Access exclusive perks through our employee program for entertainment, travel, lifestyle and health.
  • We support growing families with our policy.
  • We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) and ongoing initiatives.
  • We observe cultural or religious holidays through our Flexible Public Holidays Policy.
  • Take advantage of outstanding learning and development programs for career growth.
  • Explore opportunities across our group.

We maintain a safe and supportive work environment for our team. We encourage applications from all candidates regardless of age, culture, disability or LGBTQI+ status.

During the recruitment process, you'll complete an online assessment consisting of game-based assessments and video interview questions. This will take approximately 20 minutes and must be completed within 48 hours of submitting your application. A personalised insight report will be provided once completed.

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