IT Infrastructure Specialist

1 day ago

Perth, Western Australia beBeeExpert Full time $110,000 - $140,000
Job Opportunity

We are seeking a skilled and experienced IT professional to join our organization. This is a critical role that will support the technology infrastructure, ensuring systems run smoothly, securely, and efficiently.

The ideal candidate is technically strong, proactive, and able to take ownership of IT operations and projects while collaborating with various departments to support business growth.

Key Responsibilities:
  • Design, implement, and maintain IT infrastructure solutions for clients, including servers, networks, storage, and cloud services.
  • Provide advanced technical support to clients—both onsite and remotely—for hardware, software, and system-related issues.
  • Plan, manage, and execute client IT projects such as system upgrades, cloud migrations, cybersecurity improvements, and infrastructure rollouts.
  • Configure and manage Microsoft 365, Windows Server environments, Active Directory, firewalls, and backup systems.
  • Monitor client environments using remote management tools (RMM) and proactively address issues or risks.
  • Maintain and update technical documentation, including network diagrams, system configurations, and SOPs.
  • Apply cybersecurity best practices, including firewall configuration, patch management, endpoint protection, and data recovery planning.
  • Mentor and support junior technicians and help build internal knowledge and capability.
Telecommunication & Network Solutions:
  • Install, configure, and maintain telecom systems, including VoIP phones, PBX systems, and unified communications platforms.
  • Set up and troubleshoot network and data cabling (Cat6, fiber), routers, switches, and wireless access points.
  • Perform structured cabling for new office setups or renovations, ensuring clean, labeled, and standards-compliant installations.
  • Conduct signal testing and diagnostics for voice and data lines, resolving issues efficiently.
  • Support the deployment and maintenance of CCTV systems, access control, and other smart building technologies.
  • Collaborate with clients to assess telecom needs and recommend cost-effective, scalable solutions.
  • Coordinate with third-party vendors and telecom providers for line provisioning, number porting, and network services.
Client & Project Management:
  • Serve as a technical advisor to clients, offering strategic guidance on improving their IT and telecom environments.
  • Assist in creating technical proposals and solution designs in collaboration with the sales and project teams.
  • Ensure all client solutions are delivered on time, within scope, and aligned with quality expectations.

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