Crushing Consumables Service Line Manager
4 weeks ago
We are seeking a highly skilled Service Line Manager for Crushing Consumables to join our team at 309 FLSmidth Pty. Ltd.
This is an exciting opportunity to lead the regional Service Line strategy and contribute to the sales process with a deep technical approach.
As the Service Line Manager, you will be responsible for identifying business opportunities, generating leads, and fostering client relationships to meet or exceed sales goals.
You will also ensure customer support, troubleshooting, and participate in customer seminars and presentations.
The Service Line Crushing Consumables is a specialized segment that supplies customized services and wear-resistant components, as well as a comprehensive suite of solutions to enhance the efficiency, reliability, and overall productivity of crushing operations throughout the entire product lifecycle.
Your Key Responsibilities:
- Coordinate sales/technical teams and go-to-market efforts for a specific Service Line.
- Manage/coordinate customers and their consumables throughout the product life cycle, improving aftermarket growth and increasing client base.
- Identify the most suitable products/solutions based on ongoing customer and market assessment and support development of the aforesaid in alignment with GSLM & engineering.
- Implementing global Service Group strategy in the designated market incl. all financial and operational aspects.
- Submit regular sales and product reports and ensure integrity within the company's CRM, ERP, and other related systems.
- Own all technical aspects of the service line towards sales colleagues and clients.
- Manage/coordinate with the proposal & engineering team the provision of accurate and timely quotations.
- Support/own inventory levels in designated regions ensuring consumables availability in alignment with the GSLM.
What You Bring:
- Experience in the relevant product line, service line, or process equipment is essential.
- Good product and competitor knowledge to develop effective sales strategies and objection-handling techniques.
- Ability to understand the economic drivers of the mine and provide support to optimize value generation and capable of communicating such complex concepts to customers in simple terms.
- Experience in collaboration with a broad range of stakeholders, from customers to organization leaders.
- Good communication skills, written and spoken, along with strong reporting and presentation abilities.
- Able to travel up to 75%, domestic and international travel.
- College degree or equivalent experience.
What We Offer:
- Competitive remuneration package on offer.
- Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
- Development and training within a respected global OEM company.
- Access to salary packaging options to allow you to maximize your after-tax income.
- Employee Assistance Program for employees and immediate family.
- Purchased annual leave options.
- Paid Parental Leave.
- Access to a recognition and benefits platform.
- Involvement with community and charity initiatives.
- Annual flu vaccination.
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