Relationship Facilitator

1 week ago

Brisbane, Queensland, Australia beBeeCustomer Full time $120,000 - $200,000

Unparalleled Opportunity

This esteemed institution has been delivering exceptional banking services for over a century, and they require someone to facilitate seamless customer interactions. As a Remediation Coordinator, you will collaborate closely with key stakeholders to showcase your extraordinary relationship management skills.

Key Responsibilities

  1. Conduct meticulous reviews of customer files to ensure unparalleled attention to detail.
  2. Oversee the examination of customers' banking activities while engaging in lending conversations with customers and relevant stakeholders.

Essential Qualifications

  • 5+ years of experience in banking and financial services.
  • Substantial lending-based expertise.
  • Audit/Compliance/Risk background highly desirable.
  • Proven customer relationship management abilities.
  • Background in Contact Centre Remediation/Customer Relations advantageous.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a collaborative team.

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