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Case Manager Trainee

1 month ago

Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

About the Role:

We are seeking a talented and enthusiastic Trainee Case Manager to join our team at DXC Claims Management in NSW. As a Trainee Case Manager, you will be responsible for managing workers' compensation claims and providing excellent customer service to our clients.

Key Responsibilities:

  • Manage a caseload of workers' compensation claims, ensuring timely and effective resolution.
  • Develop and maintain strong relationships with clients, employers, and medical practitioners.
  • Conduct thorough investigations and assessments to determine claim entitlements.
  • Prepare and present reports and recommendations to management and stakeholders.
  • Stay up-to-date with relevant legislation, policies, and procedures.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Strong analytical and reasoning skills.
  • Ability to plan and organize work in a manner that ensures timeframes are managed.
  • Aptitude for working concurrently across multiple technology platforms.
  • High level of organizational skills and attention to detail.
  • Excellent written and interpersonal skills, including the ability to liaise effectively with clients, employers, and medical practitioners.
  • Ability to work within a team – in an office-based environment.
  • Exceptional communication and customer service skills.
  • Sensitivity to issues related to people with medical, cultural, and social needs.
  • Be an Australian Citizen or Permanent Resident.

What We Offer:

  • Competitive remuneration and benefits package.
  • Extensive resources to support your onboarding and continued development, including DXC University.
  • DXC recognition, our global virtual platform which fosters a culture of appreciation and celebration with real-time reward and recognition.
  • Flexible leave options, including purchased leave.
  • Time to give to the community with charitable and emergency services volunteer days.
  • An Employee Assistance Program to support you and your family.
  • Novated leasing discounted health insurance, paid parental leave, and many other discounts.

We are committed to building better futures for our customers, colleagues, environment, and communities. If you want to be part of a culture that drives innovation, delivers results, rewards performance, and encourages ideas, please submit your resume to apply for this exciting opportunity.