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Retail Operations Manager

2 months ago

Cowes, Victoria, Australia Vinnies Australia Full time

About the Role

Vinnies Victoria is seeking a highly skilled Retail Casual Duty Manager to lead our team at Cowes. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales growth, and coaching and mentoring our volunteers.

Key Responsibilities

  • Lead a team of volunteers to deliver a memorable customer experience
  • Strive for, meet, and beat sales targets
  • Train and support our dedicated team of volunteers

About Vinnies

Vinnies is a leading charitable organisation that has been providing support to Victorians for 160 years. Our mission is to provide 'a hand up' to people in need by respecting their dignity, sharing our hope, and encouraging them to take control of their destiny.

About You

We are looking for a talented leader who is well-regarded for their communication skills and ability to coach and mentor their team. You will have a real passion for delivering incredible customer service, retail management experience, and a proven track record of driving sales growth.

What We Offer

  • Tax reducing salary packaging + loading on Retail Award Level 6
  • The opportunity to make a difference in your community
  • Professional development opportunities to support your career growth