Front Desk Ambassador
3 weeks ago
Overview
We are seeking a highly skilled and motivated Receptionist to join our team at Next Gen Health & Lifestyle Clubs. As the first point of contact for visitors, you will be the face of our organization, providing exceptional customer service and ensuring a seamless experience for everyone who enters our club.
Salary: $65,000 - $75,000 per annum
About the Role
This is a diverse role that requires the ability to understand and keep up-to-date with everything that's going on in the club at any given time. You must have at least 2 years' experience in a 5-star service delivery position and be adaptable, flexible, and able to think on your feet as you will be the 2IC within the reception team.
The successful candidate will have:
- A minimum of 2 years' experience in a similar role;
- A courteous and friendly manner;
- Exceptional personal presentation;
- An interest in the health and fitness industry;
- A vibrant and outgoing personality;
- Clear verbal and written communication skills;
- A personal drive to provide a high level of customer service and satisfaction;
- Highly developed customer relations skills;
- The ability to master required software applications;
- The ability to work autonomously and in a team environment;
- The ability to build rapport with members and internal staff; and
- A calm and friendly disposition, while working under pressure.
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary;
- Ongoing training and development opportunities;
- A fun and dynamic work environment;
- The opportunity to work with a leading health and lifestyle club operator;
- A Recognition and Reward program to acknowledge and reward your hard work and dedication;
- Access to our state-of-the-art facilities and equipment;
- A chance to work with a talented and experienced team of professionals;
- A flexible and supportive work environment;
- Opportunities for career advancement and professional growth.
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