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Business Operations Specialist

2 months ago


Melbourne, Victoria, Australia Randstad Full time
Job Summary

We are seeking a highly skilled Business Operations Specialist to join our team at Randstad. As a key member of our operations team, you will play a critical role in supporting the administration and daily operations of our clients' global payment gateways and offices.

Key Responsibilities
  • Client Support: Serve as the primary point of contact between management, clients, and payment gateways, ensuring seamless communication and resolution of any issues that may arise.
  • Transaction Processing: Process client transactions, including funding and withdrawals, with precision and accuracy, ensuring timely and efficient completion.
  • Financial Reporting: Generate and support month-end financial reports, ensuring accuracy and timeliness, and providing valuable insights to management.
  • Reconciliation: Reconcile monthly transaction fees and maintain accurate financial records, identifying and resolving any discrepancies in a timely manner.
  • Process Improvement: Collaborate with finance teams across different locations to identify areas for process improvement and implement changes to enhance efficiency and productivity.
  • Compliance: Monitor daily balances to ensure strict regulatory compliance, and report any errors, risk events, or non-compliance issues to management immediately.
Requirements
  • Experience: Proven experience in a busy broker environment, with exposure to settlements and reconciliation processes.
  • Skills: Proficiency in Microsoft Excel, with strong analytical and problem-solving skills.
  • Personal Qualities: Proactive, accountable, and reliable, with a strong aptitude for learning quickly and adapting to changing circumstances.
  • Education: Qualifications in Finance or Business are advantageous but not required.
About Randstad

We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.