Business Operations Manager

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $65,000 - $69,000

About the Job Opportunity

", "We are seeking an experienced professional to oversee customer service operations, ensuring they align with business objectives and goals.", "The role involves delivering exceptional services to customers, delegating enquiries as needed, managing customer accounts, recording interactions, and communicating with internal teams.", "Key Responsibilities:", "", "• Deliver comprehensive customer services", "• Delegating customer enquiries to specific teams", "• Managing customer accounts", "• Recording customer interaction and details of actions taken", "• Communicating with internal teams", "• Generating sales leads and building sustainable relationships", "• Reporting back on results", "Required Skills and Experience:", "• Excellent communication skills", "• Ability to maintain calm under pressure", "• Thorough knowledge of the product or service offered", "• Efficiency and organisational skills", "• Administrative skills", "• Computer literacy for report generation"],

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