Employment Consultant

2 days ago


Capalaba, Queensland, Australia The Busy Group Full time
Company Overview

The BUSY Group is a not-for-profit organisation with over 45 years of experience in employment services. Our mission is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

We are committed to achieving a diverse workforce and encourage applications from people with disabilities, First Nations People and people from culturally diverse backgrounds.

Salary and Benefits

This full-time role offers a competitive salary of approximately $67,000 + superannuation + NFP salary packaging (up to $15,900 per year) PLUS meal and entertainment card. Other benefits include career progression and internal transfer opportunities, employee assistance program, BALANCE Monthly FLEXI Day off, paid parental leave, retail discounts, and annual My BUSY Day Off.

Job Description

This role will involve building relationships with local employers, understanding their resourcing needs, and successfully matching candidates to opportunities. You will work within our Disability Employment Services Program, proactively identifying and addressing barriers to employment. A strong understanding of people-centered case management principles is essential for this position.

You will be based in our Capalaba office, working Monday to Friday, 8:30am-5pm. This is a fixed-term role until 30 June 2025, with the possibility of extension.

Key Responsibilities
  • Build a pipeline of customers through active community engagement and networking.
  • Develop strong relationships with customers, both face-to-face and over the phone, to understand their placement potential and the actions needed to assist them to be job ready.
  • Conduct customer appointments, guide customers through the process, identify barriers, and devise appropriate management plans and pathways.
  • Meet performance indicators by converting sales leads into placements.
  • Deliver effective and timely communication and post-placement care to both employers and customers.
Required Skills and Qualifications
  • Excellent customer and client interpersonal skills.
  • Ability to obtain a Blue Card and National Police Check.
  • Prior experience in customer-facing roles, such as sales, administration, or employment services.


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