Duty Manager
3 weeks ago
We are seeking a highly skilled and experienced Duty Manager to join our team at Sofitel Gold Coast Broadbeach. As a key member of our Front Office team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring smooth and efficient functioning of guest movements and lobby activities.
Key Responsibilities- Act as a point of contact for guests, handling inquiries, requests, and complaints with professionalism and discretion.
- Supervise and support Front Office, Guest Service, and Concierge in their daily duties, providing guidance and assistance as needed.
- Assist with room allocations, reservations, and amenities, to optimize occupancy and revenue.
- Collaborate with senior management to implement policies, procedures, and initiatives aimed at enhancing guest satisfaction and employee engagement.
- 2+ years of experience in a Front Office supervisory role, preferably in a luxury hotel.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities, with a proactive and solution-oriented approach.
- The ability to remain calm under pressure with high emotional intelligence.
- Proficiency in property management systems and Front Office software, Opera Cloud advantageous.
- Hold a valid QLD RSA (or the ability to obtain).
- First Aid Certificate (or ability to obtain).
- Flexibility to work shifts, including evenings, weekends, and holidays as needed.
- Complimentary meal on shift available via Le Café.
- Employee discounts on accommodation, dining, and lifestyle with Accor hotels.
- Discounted parking.
- Paid birthday leave.
- Personalized reward & recognition program.
- Be part of a luxury 5-star hotel offering 296 hotel rooms and suites.
- Work in the heart of Broadbeach, with walking distance to beaches, restaurants, and shops.
Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach, just 200m from stunning sandy beaches. We offer 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool, and fitness centre. Our hotel is committed to providing unparalleled guest experiences and creating a culture of excellence and continuous improvement.
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Duty Manager
5 months ago
Broadbeach, Australia SOFITEL Full time**Company Description** Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre. Sofitel Gold Coast Broadbeach are seeking a hospitality...
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Duty Manager
3 weeks ago
Broadbeach, Australia SOFITEL Full timeKey ResponsibilitiesAs a Duty Manager at Sofitel Gold Coast Broadbeach, you will be responsible for overseeing the day-to-day operations of the Front Office, ensuring smooth and efficient functioning of guest movements and lobby activities.Key AccountabilitiesAct as a point of contact for guests, handling inquiries, requests, and complaints with...
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Duty Manager
2 months ago
Broadbeach, Australia SOFITEL Full time**Company Description** Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre. Sofitel Gold Coast Broadbeach are seeking a hospitality...
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Duty Manager
4 weeks ago
Broadbeach, Australia SOFITEL Full timeSofitel Gold Coast Broadbeach is seeking a highly skilled Duty Manager to oversee the day-to-day operations of our Front Office. As a key member of our team, you will be responsible for ensuring smooth and efficient functioning of guest movements and lobby activities. Your excellent leadership, communication, and interpersonal skills will enable you to...
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Duty Manager
5 months ago
Broadbeach, Australia SOFITEL Full time**Company Description** Our Hotel** Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach. We are situated just 200m from patrolled beaches and our hotel features 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. We are an equal opportunity employer who strives for...
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Duty Manager
2 months ago
Broadbeach, Australia SOFITEL Full timeCompany DescriptionLocated in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel. Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool and fitness centre.Sofitel Gold Coast Broadbeach are seeking a hospitality...
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Duty Manager
5 months ago
Broadbeach, Australia SOFITEL Full timeCompany Description **Our Hotel** Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach. We are situated just 200m from patrolled beaches and our hotel features 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. We are an equal opportunity employer who strives for...
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Duty Manager
2 months ago
Broadbeach, Australia SOFITEL Full timeJob DescriptionA Career that lets your passion shine Oversee the day-to-day operations of the Front Office, ensuring smooth and efficient functioning of guest movements and lobby activities.Act as a point of contact for guests, handling inquiries, requests, and complaints with professionalism and discretion.Supervise and support Front Office, Guest Service...
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Duty Manager
3 weeks ago
Broadbeach, Australia SOFITEL Full timeJob Title: Duty ManagerJob Summary: We are seeking a highly skilled Duty Manager to oversee the day-to-day operations of the Front Office at Sofitel Gold Coast Broadbeach. As a key member of our team, you will be responsible for ensuring smooth and efficient functioning of guest movements and lobby activities.Key Responsibilities:Oversee the day-to-day...
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Duty Manager
4 weeks ago
Broadbeach, Australia SOFITEL Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Sofitel Gold Coast Broadbeach. As a key member of our Front Office team, you will be responsible for overseeing the day-to-day operations of the Front Office, ensuring smooth and efficient functioning of guest movements and lobby activities.Key...
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Assistant Night Manager
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Broadbeach, Australia SOFITEL Full timeCompany Description Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. **Job Description**: Reporting to the Night Manager, you will be responsible for general front...
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Assistant Night Manager
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Broadbeach, Australia SOFITEL Full time**Company Description** Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. Reporting to the Night Manager, you will be responsible for general front office and night...
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